NIST 800-171 Compliance Allowed Tech Resources, Inc. To Continue Their Work Uninterrupted With The U.S. Department of Defense

NIST 800-171 Compliance Allowed Tech Resources, Inc. To Continue Their Work Uninterrupted With The U.S. Department of Defense

“All our work is for the DoD,” said Gary Andrews, President of Tech Resources, Inc. “So when we heard that the DoD’s NIST 800-171 cybersecurity requirements would be flowing down to their contractors in the near future, we wanted to get ahead of it in order to meet those requirements and not have any interruptions in our business with them.”

They tried to create their own cybersecurity System Security Plan (SSP) but soon found many areas that needed shoring up. That was also when their IT Manager at the time was about to attend the NH MEP NIST 800-171 Cybersecurity for Manufacturers information session.

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Having a Robust Quality Management System is More Than Just a Certificate on the Wall

Having a Robust Quality Management System is More Than Just a Certificate on the Wall

“I started at XMA in 2013,” said Marc Smith, President and CEO of XMA Corporation. “Because my background was in aerospace, I understood the value of a Quality Management System. We needed a robust QMS because it would strengthen our company culture. The employees would create it, follow it, be accountable for it and own it. This leads to a solid company culture where together every employee benefits.”

XMA’s customers were also pushing back on them to have a QMS. “At the time not much of our work was in aerospace,” said Smith. “But by having a QMS it would allow us to enter new markets and lead to sustainability and continued growth of the company.”

Marc eventually heard about NH MEP’s AS9100D On-Site Registration Upgrade training and enrolled XMA.

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Costa Precision Learns Lean Training is a Continuous Process for Retaining and Getting New Customers

Costa Precision Learns Lean Training is a Continuous Process for Retaining and Getting New Customers

“Customers only like two things, quality and on-time delivery,” said Tom Barber, Chief Operating Officer for Costa Precision. “But we were struggling in manufacturing engineering with quoting and manufacturing processes prior to going to the shop floor. This caused irregular workflow, and customer quote deadlines to be missed.”

The manufacturing floor had its share of issues too. “We were failing to provide needed quantities of parts per shift, per day. This led to poorer quality parts being produced because we would get behind schedule and had to rush parts out the door,” said Barber. “This also led to late deliveries.”

They knew they needed to do something to overcome these challenges and not lose customers.

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Stamping Technologies Sees ISO Certification as a Continuous Process

Stamping Technologies Sees ISO Certification as a Continuous Process

It all started in 2010 when one of their large customers began putting pressure on them to get ISO certified. “This caught us off guard,” said Mark St. Gelais. “We heard horror stories about ISO certification. We really didn’t know how to go about it.”
Then in 2011 they heard about and attended an information session put on by the New Hampshire Manufacturing Extension Partnership (NH MEP). “The info session went over what ISO certification was all about and let us know about the NH State job training grant program to help offset the cost.” said Mark. They took advantage of the grant, and along with his wife Johanna attended NH MEP’s ISO 9001:2008 Collaborative Program in 2012.

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Costa Precision Learns Lean Training is a Continuous Process for Retaining and Getting New Customers

Maineline Graphics Trains All Their Employees in Lean Manufacturing to Increase Efficiencies

With a new facility, new processes, and new equipment, Kerri knew they would need help with efficiencies and where to place the new equipment. “We tried to be proactive with all the changes going on,” said Mobile. “So in mid-2016 we brought in NH MEP to implement Lean training. We wanted everyone in the company to be of the same mind-set, learn how to reduce waste, and understand the benefits of continuous improvement.”

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Stamping Technologies Sees ISO Certification as a Continuous Process

Staying Current with ISO Certification Allows Textiles Coated International to Retain Customers and Get New Ones

“If we wanted to retain certain customers and get new ones, we needed to be ISO certified,” said Peter Spohn, Director of Business Development for Textiles Coated International. Recently they attended the NH MEP ISO 9001:2008 Collaborative Training Program and became ISO certified. “But to keep our business current we realized we needed to upgrade to ISO 9001:2015,” said Spohn. “Again we turned to NH MEP for help with handling our ISO upgrade training.” This time, the training would be done on-site.

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About NH MEP

New Hampshire Manufacturing Extension Partnership
172 Pembroke Road
Concord, NH  03301

Phone: 603-226-3200

The New Hampshire Manufacturing Extension Partnership does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, disability, age, political affiliation or belief. This nondiscrimination policy encompasses the operation of all educational and training programs and activities. It also encompasses the employment of personnel and contracting for goods and services.

Press Releases

NH MEP Welcomes New Center Director, Tony Fernandez

WELCOME Tony Fernandez, new Center Director/President at NH MEP!

Grant for NH manufacturers seeks to strengthen domestic supply chain

A federal grant of $400,000 is directed to New Hampshire manufacturers to help them build a supply chain that relies more on local and national suppliers and less on foreigners companies. The grant will be administered by the NH Manufacturing Extension Partnership (NHMEP), a nonprofit organization with a mandate “to work with small and medium-sized manufacturers that need assistance in any way. The purpose behind that is to keep businesses here and to keep jobs in the United States.”

Greater Rochester Manufacturers Discuss Workforce Challenges and Seek Solutions from the State

For more information please contact: Cara Tracy, Marketing Manager at carat@nhmep.orgBy Cara Tracy, NH MEP | May 17, 2022 | Updated May 26, 2022 Rochester, NH – On two occasions this month, May 16 and May 25, Rochester’s Mayor, Paul Callaghan, welcomed and facilitated...

Building the Pipeline: A Discussion on the Manufacturing Workforce in the Monadnock Region

FOR IMMEDIATE RELEASE Tuesday, March 15, 2022 For more information please contact: Zenagui Brahim President zenaguib@nhmep.org Keene, NH – On Tuesday, March 15, NH MEP President, Zenagui Brahim helped facilitate discussion among Keene area manufacturers. The event...

Key Takeaways from the 19th Annual Governor’s Advanced Manufacturing and High Technology Summit

The 19th Annual Governor’s Advanced Manufacturing and High Technology Summit was held virtually on Friday, October 22 with 156 attendees. Mike Mastergeorge, VP of Brazonics, opened the event and introduced Governor Chris Sununu’s video address highlighting the importance of the manufacturing sector to New Hampshire’s economy.