Staying Current with ISO Certification Allows Textiles Coated International to Retain Customers and Get New Ones

Staying Current with ISO Certification Allows Textiles Coated International to Retain Customers and Get New Ones

“If we wanted to retain certain customers and get new ones, we needed to be ISO certified,” said Peter Spohn, Director of Business Development for Textiles Coated International. Recently they attended the NH MEP ISO 9001:2008 Collaborative Training Program and became ISO certified. “But to keep our business current we realized we needed to upgrade to ISO 9001:2015,” said Spohn. “Again we turned to NH MEP for help with handling our ISO upgrade training.” This time, the training would be done on-site.

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Business Growth Collaborative Program Puts Concord Awning & Canvas on Path to Success

Business Growth Collaborative Program Puts Concord Awning & Canvas on Path to Success

“When we purchased Concord Awning, we recognized it needed some upgrades. There were no standard operating procedures, no pricing tools, an antiquated computer system, a paper-based system to track sales, and the company’s static website was not focused on bringing in new customers.” said Peter Sandberg.

“About 5 years into running the company our largest customer took their business in-house and hired 3 of our employees,” said Denise Sandberg. “We realized from the start that having one disproportionately large customer was not a good long-term plan for our business. When that customer made their decision to leave, we knew we had to accelerate our existing plan of expanding more into commercial and industrial markets to balance out the seasonality of the awning portion of our business.”

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About NH MEP

New Hampshire Manufacturing Extension Partnership
172 Pembroke Road
Concord, NH  03301

Phone: 603-226-3200

The New Hampshire Manufacturing Extension Partnership does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, disability, age, political affiliation or belief. This nondiscrimination policy encompasses the operation of all educational and training programs and activities. It also encompasses the employment of personnel and contracting for goods and services.

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Press Releases

Key Takeaways from the 19th Annual Governor’s Advanced Manufacturing and High Technology Summit

The 19th Annual Governor’s Advanced Manufacturing and High Technology Summit was held virtually on Friday, October 22 with 156 attendees. Mike Mastergeorge, VP of Brazonics, opened the event and introduced Governor Chris Sununu’s video address highlighting the importance of the manufacturing sector to New Hampshire’s economy.

Manufacturing Month Kicks off at Jewell Instruments

October 1, 2021 – NH MEP kicked off Manufacturing Month at Jewell Instruments – 850 Perimeter Rd in Manchester NH. Tim Dining, VP and General Manager of Jewell Instruments welcomed the visitors and talked about the importance manufacturing plays in the economy and the importance to raise awareness of careers in manufacturing.

MEP National Network by the Numbers: Industry Highlights

The MEP National Network has assisted over 26,800 unique manufacturing clients in every U.S. state and Puerto Rico and has completed over 71,600 projects with a total impact value of over $96 billion while creating or retaining nearly 530,000 jobs in the last five fiscal years.1

MEP Partners with Women in Manufacturing

The MEP National Network™ and Women in Manufacturing are pleased to announce that they have entered into a strategic partnership to actively recruit and retain more women in lucrative, rewarding manufacturing careers. With over two million new U.S. manufacturing workers needed, the whole manufacturing industry stands to gain from this collaboration.

Blast from the Past: Why Manufacturers Should Get More Involved in Registered Apprenticeships

FOR IMMEDIATE RELEASEAugust 5, 2021For more information please contact: Zenagui BrahimPresidentzenaguib@nhmep.org By: Matt Fieldman This blog is the fifth in a monthly series brought to you by the America Works initiative. As a part of the MEP National Network’s goal...

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