Leaders know that it takes more than technical ability and business savvy to be successful in today’s business environment. The ability to communicate and deal with arising conflicts effectively is equally, if not more, important.
Leadership Training teaches a world-class model of human relationships. Participants learn both the basic philosophy underlying this model and, more importantly, recognize when and how to use the skills to make it work.
What You Will Learn
The four basic relationship skills every leader needs are:
1. The ability to establish and maintain open communication with team members and co-workers.
2. The ability to listen with empathy so that others feel understood.
3. The ability to express his/her feelings and concerns clearly and honestly without blame.
4. The ability to resolve conflicts in such a way that no one loses.
How You and Your Company will Benefit
• Less absenteeism and turnover, because people enjoy coming to work more.
• Increased productivity, because team members are more motivated and commited when they are encouraged to participate (The Principle of Participation)
• Reduced stress, because problems and conflicts are faced and solved instead of ignored, avoided or badly handled.
• Higher creativity, better decisions, more flexibility and resilience because people work in teams more effectively.
• Less time spent overcoming resistance, refereeing squabbles and overseeing people, freeing-up time for thinking, planning and truly leading.
All workshops are led by skilled trainers. Throughout the three-day intensive program, leaders will participate in skill-building through role-plays, one-on-one coaching, small group discussions and feedback, and specially-designed workshop exercises.
For more information, please contact Jill Duddy at (603) 226-3200 or email@example.com.