Having a Robust Quality Management System is More Than Just a Certificate on the Wall

Having a Robust Quality Management System is More Than Just a Certificate on the Wall

“I started at XMA in 2013,” said Marc Smith, President and CEO of XMA Corporation. “Because my background was in aerospace, I understood the value of a Quality Management System. We needed a robust QMS because it would strengthen our company culture. The employees would create it, follow it, be accountable for it and own it. This leads to a solid company culture where together every employee benefits.”

XMA’s customers were also pushing back on them to have a QMS. “At the time not much of our work was in aerospace,” said Smith. “But by having a QMS it would allow us to enter new markets and lead to sustainability and continued growth of the company.”

Marc eventually heard about NH MEP’s AS9100D On-Site Registration Upgrade training and enrolled XMA.

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New Hampshire Manufacturing Extension Partnership
172 Pembroke Road
Concord, NH  03301

Phone: 603-226-3200

The New Hampshire Manufacturing Extension Partnership does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, disability, age, political affiliation or belief. This nondiscrimination policy encompasses the operation of all educational and training programs and activities. It also encompasses the employment of personnel and contracting for goods and services.

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