New Hampshire MEP | New Hampshire Manufacturing Extension Partnership
Job Instruction (JI) Training from TWI (Training Within Industry)
  
Job Instruction (JI) Training: teaches supervisors how to quickly train employees to do the job correctly, safely, and conscientiously. Skill in instructing is essential to quickly train employees on how to quickly begin to work on their own and for all people to perform each job the same way. Supervisors are taught how to effectively break down a job for instruction. The method emphasizes preparing the operator to learn, giving a proper demonstration, identifying the key points in the job, observing the operator perform trial runs, and tapering off coaching while continuing to follow up.

TWI - Training Within Industry: is a dynamic program of hands-on learning and practice, teaching essential skills for supervisors, team leaders, and anyone who directs the work of others from all industries and vocations. In five 2-hour sessions, supervisors not only learn a well-defined and easy-to-implement method, but bring in actual jobs from their own worksites in a “learn-by-doing” approach that is efficient and effective. Each module is presented by certified instructors using the proven TWI methodology ensuring the quality standards for each training class.

Standard Work and JI:
JI (Job Instruction) is a Cornerstone for Standard Work at TOYOTA. Isao Kato, (father of standardized work and kaizen training courses at Toyota) was asked about which of the TWI courses had the biggest impact (on Toyota) and why? Mr. Kato replied:

“The JI thinking is really critical and somewhat under-appreciated in TPS formulation. The capability to breakdown a job is fundamental in terms of helping create a standard for teaching others. It is much easier and a smaller step to create the three elements of Standardized Work (takt time, work sequence, and standard amounts of work-in-process) after JI is in place. Plus when you change takt time and move work around JI is the perfect vehicle to train people. For this reason I believe and I think that Mr. Ohno would agree that JI had by far the biggest impact on TPS formulation.”

Results of Job Instruction Training: When this skill is acquired, people will help reduce the number of defects, rejects and rework. Well trained people also help reduce the number of accidents and the amount of equipment and tool damage. Developed in the US in the early 1940s to support the war effort by boosting industrial production, over 600 companies attributed the following results to TWI:

      86% increased production by at least 30%
      100% reduced training time by 28% or more
      88% reduced labor-hours by over 25%
      55% reduced scarp by at least 25%
      100% reduced grievances by more than 30%

Who should attend: Supervisors, team leaders and anyone involved in the training of new and incumbent employees.

Questions? Call Zenagui Brahim at (603) 226-3200.

Dates: February 6, 2012, through February 10, 2012

Time: 9:00 a.m. - 11:00 a.m.

Location: Rochester, NH

Cost per Participant: $795

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